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Terms and Conditions For Pearl Assist Booking

Pearl Assist continually strives to exceed your expectations and assures you the comfort and security when booking a lounge or meet and assist with us. Please see our Terms and Conditions below and for more information please don't hesitate to email for more information.

We will confirm your booking on the basis of these terms, completion of a booking form and upon full payment. Upon acceptance of payment by , a confirmation will be issued for each booking. Please ensure you have your booking confirmation voucher/ and or booking reference number with when you travel to enable the service provider to verify your booking.

Our prices include the airport facilities/services included on the individual lounge and meet and assist pages

Terms and Conditions for Dragon Flights


Booked and bindingly confirmed VIP services can be cancelled free of charge up to 24hours before the service is to be performed. Cancellations must generally be in writing by fax or e-mail. Short notice cancellations are subject to the following cancellation charges:

1) For All services at Paris Airport (PAR), any cancellation has to reach us in writing and 24 hours before the beginning of the service.
*VIP Terminal
*VIP Fast Track
*Transfer by limousine

  • Full charges will be applied to all bookings cancelled within 24 hours (Paris, France local time) of the service start.
  • 30% charge will be applied to all booking modified within 12 hours (Paris, France local time) of the service start.

*Office open day: Monday to Friday from 06h00 until 18h00

Any Questions?

Our team is ready to help with any queries you may have

Visit our Contact Page to get in touch.

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Available payment methods are dependent on currency and location.

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